These are some questions to ask before making a decision.
Are they SAPASA Members?
Make sure your selected builder is a SPASA Member. SPASA Vic are the peak body for the Swimming Pool and Spa industry. SPASA promote the highest level of professionalism, ethical behaviour and standards. Selecting a SPASA pool builder member helps ensure your builder meets the strict standards required by the association.
www.spasavic.com.au (Rainwise are SPASA Members & Master Builder members!)
Where are they?
Do some research; make sure you select a pool builder with a physical address. Do they have a shop or office you can visit to discuss your project? What if you have an issue? Selecting a pool builder with a retail shop or office that is open for business is always the best idea. Selecting a builder with a P.O box for an address can make it difficult to contact them if you do have any issues post installation.
(Rainwise’ multi-award winning store is located at 1125 Sydney Rd Coburg, open 6 days a week!)
Where are the pools made?
It’s a great idea to select a pool builder whose pools are made locally. Some companies use pools from other states that can often mean not only expensive freight costs, but also a shell that has travelled a long way, not to mention the very real issues associated with multi stacking.
Rainwise Pools are made by Conquest, right here is Victoria. Our pools are never multi-stacked and arrive to site perfectly every time.
What about some unbiased feedback?
Everyone will put their best customer reviews on their website, but you often have to look a little deeper if you want to get the full story. The first step is to do a Google search of the pool companies you are looking into. Check out some Australia’s most popular review sites to get an indication of other customer experiences with the pool builders. You want to be sure that positive feedback far out ways any negative reviews.
What sort of after sales service is offered?
Select a pool builder with a Pool Service technician on their team. Although pools these days are very easy to run (and often almost fully automated) you will still have questions and require some assistance post installation.
Rainwise has a full-time service technician. Our technician is the one who will provide you with a detailed handover tutorial after your pool is installed and is just a phone call away for follow up questions anytime.
Getting a pool is such an exciting time but making the decision of who to go with can be a little daunting. Rainwise have been installing pools all over Melbourne for the last 10 years.
There are many 100’s of happy families all over Melbourne swimming in Rainwise pools. We love what we do & we would love the opportunity to show you why we think we are the perfect choice to build your perfect pool.
For more assistance with selecting the perfect pool builder, please consult one of the expert team at Rainwise Pools Melbourne.
Call our team now on 93549666 or 1800RAINWISE or click the ‘Request Quote’ link above.
Experience world-class customer service and browse through our extensive range of beautifully crafted pools.
Being a supplier of the Melbourne's largest range of the highest quality fibreglass and concrete pools in Melbourne, we have sizes and designs that will be sure to satisfy your taste.
Being pool builders, from plans, to permits, to construction, we take care of every step to transform your backyard into heaven at home.